How It Works

Give your customers a world-class Passenger Experience

Did you know that App users take 2.2 times as many trips over a year than customers who phone in? Getting your customers onto your passenger app makes them sticky, helping to generate more trips and more money for your drivers.

A great digital experience, matched with your superior service delivers on that all important customer loyalty.

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How to book a ride with Taximate Passenger App

Booking a Ride Is Very Easy In Just 3 Easy Steps

01

Enter Destination

Select your destination from a map and confirm your pick-up location.

02

Request Ride

Request for a ride by searching the closest drivers available around you.

03

Begin a Ride

Confirm driver pick-up by providing an OTP code to your driver to begin the trip.

What Taximate Passenger App Offer

Passenger Experience Features

Easy Sign-in

Register and sign in with just two simple easy steps.

Mutltiple Vehicle Options

Choose from vehicle type, size and accessibility options

Favourite Driver

Book ride based on passenger history and favourite Company driver.

Fare Estimation

See an approximate cost for their booking

Track My Driver

See driver and vehicle details and track the taxi for pick-up and drop-off on a map

Accurate ETAs

Get live ETAs to manage expectations

QUIESTIONS fOR PASSENGER APP

Additional Informations

Is it possible to get white label apps with my own company information?

Yes! TaxiMate can rebrand the passenger apps so they will show your name, logo and corporate colors. Only your vehicles will be displayed and bookable in your app. Please contact us by clicking here for more information or to place your order.

Absolutely! In the map of the app, you will be able to see the real-time position of the vehicle that has been assigned to you, as well as an estimate of the time it will take him or her to pick you up.
The language of the app is the same language of the phone or device in which it is installed by default. If you change the language of the phone/device, the app will also change to the new language.
Yes! Once the job is done, the app will give you the possibility of rating your driver and his/her service with 1 to 5 stars. You can also leave a comment to describe your experience. This information is saved and available to the transport company to see in the admin panel. You can read your past reviews in your trip history as well.
The difference between and premium product consist number of components, plugins, page in each. The Free versions contain only a few elements and pages that.Our Promotions feature allows you to create special offers for your customers, or promo codes, to use on your Rebranded passenger apps. You'll be able to set up campaigns, specify what the offers entail, how many you're allowed to use and much more. You can set up your own promo codes under Admin Panel > Promotions > Campaigns. Please contact us by clicking here for more information and the complete tutorial.